Effective Date: November 06, 2025
"These User Terms of Service (the "User Terms") govern
your access and use of our CRM software and SaaS platform
(the "Services"). Please read them carefully. By accessing
or using ranzovix's services, these User Terms apply to you
as a user of our business automation platform. We are
grateful you're here."
Overview
Welcome to ranzovix. If you continue to browse and use this
CRM platform and SaaS services, you are agreeing to comply
with and be bound by the following terms and conditions of
use, which together with our privacy policy and service
disclaimer, govern our relationship with you in relation
to your use of our platform and services.
By using our CRM platform and SaaS services, you signify
your acceptance of these terms and conditions of use. For
the purposes of these terms and conditions, "Us", "Our"
and "We" refers to ranzovix and "You" and "Your" refers to
you, the client, visitor, user or person using our CRM
platform and services.
Amendment of terms
We reserve the right to change, modify, add or remove
portions of these terms at any time. Please check these
terms regularly prior to using our CRM platform and SaaS
services to ensure you're aware of any changes. We will
endeavor to highlight any significant or substantive
changes to you where possible. If you choose to use our
services then we will regard that conclusive evidence of
your agreement and acceptance that these terms govern your
rights and obligations to each other.
Limitation of liability
It is an essential pre-condition to you using our CRM
platform and SaaS services that you agree and accept that
ranzovix is not legally responsible for any loss or damage
you might suffer related to your use of the platform and
services, whether from errors or from omissions in our
document or information, any goods or services we may
offer or from any other use of the platform and services.
This includes your use or reliance on any third party
content, links, or advertisement. Your use of, or reliance
on, any information or materials on this website is
entirely at your own risk, for which we shall not be
liable.
It shall be your own responsibility to ensure that any
products, services or information available through this
website meet your specific, personal requirements. You
acknowledge that such information and materials may
contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the
fullest extent permitted by law.
Limitation of liability
It is an essential pre-condition to you using our CRM
platform and SaaS services that you agree and accept that
ranzovix is not legally responsible for any loss or damage
you might suffer related to your use of the platform and
services, whether from errors or from omissions in our
document or information, any goods or services we may
offer or from any other use of the platform and services.
This includes your use or reliance on any third party
content, links, or advertisement. Your use of, or reliance
on, any information or materials on this website is
entirely at your own risk, for which we shall not be
liable.
It shall be your own responsibility to ensure that any
products, services or information available through this
website meet your specific, personal requirements. You
acknowledge that such information and materials may
contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the
fullest extent permitted by law.
Competition and consumer act
For the purposes of applicable consumer protection laws,
ranzovix's liability for any breach of a term of this
agreement is limited to: the supplying of the CRM services
or SaaS features to you again; the replacement of the
services; or the payment of the cost of having the
services supplied to you again. This limitation applies to
the maximum extent permitted by law.
You must be over 18 years of age to use our CRM platform
and to purchase any SaaS services or subscriptions.
Returns and refunds
Our CRM software and SaaS services are delivered digitally
and are available immediately upon successful payment
processing and account activation. Service access is
provided through our secure cloud platform. In case of
service interruptions or technical issues, we will work
promptly to restore access. Any service credits or refunds
for downtime are provided at the discretion of ranzovix
according to our Service Level Agreement.
Subscription-based services are activated immediately upon
confirmation of payment and account setup. Please be aware
that CRM data migration and initial setup may require
additional time. Should you have any technical problems
accessing our platform or services, please contact our
support team so we may assist you with onboarding and
technical issues.
Links to other websites
ranzovix may from time to time provide on our CRM platform,
links to other websites, third-party integrations and
information on those services for your convenience. This
does not necessarily imply sponsorship, endorsement, or
approval between ranzovix and the owners of those websites
or services. ranzovix takes no responsibility for any of
the content found on the linked websites or integrated
services.
Our CRM platform may contain information or integrations
provided by third parties for which ranzovix accepts no
responsibility whatsoever for any information or advice
provided to you directly by third parties. We are
providing integration capabilities only and are not
providing any advice nor do we take any responsibility for
any advice received from third-party services.
Disclaimer
To the fullest extent permitted by law, ranzovix absolutely
disclaims all warranties, expressed or implied, including,
but not limited to, implied warranties of merchantability
and fitness for any particular purpose. ranzovix gives no
warranty that our CRM platform, SaaS services or features
will be free of errors, or that defects will be corrected,
or that our platform or its servers are free of viruses or
any other harmful components.
Whilst we, at all times endeavor to have the most
accurate, reliable and up-to-date information on our CRM
platform, we do not warrant or make any representations
regarding the use or the result of the use of any feature,
service, integration, link or information in our platform
or as to their correctness, suitability, accuracy,
reliability, or otherwise.
It is your sole responsibility and not the responsibility
of ranzovix to bear any and all costs of data recovery,
system repairs, or correction. The applicable law in your
state or territory may not permit these exclusions,
particularly the exclusions of some implied warranties.
Some of the above may not apply to you but you must ensure
you are aware of any risk you may be taking by using our
CRM platform or any SaaS services that may be offered
through it. It is your responsibility to do so.
Your Privacy
At ranzovix, we are committed to protecting your privacy.
We use the information we collect about you to maximize
the CRM and SaaS services that we provide to you. We
respect the privacy and confidentiality of the information
provided by you and adhere to international privacy
standards. Please read our separate Privacy Policy
carefully.
You may change your details at any time through your
ranzovix account dashboard or by contacting us via email.
All information we receive from our customers is protected
by our secure cloud servers. ranzovix secure server
software encrypts all customer information before it is
transmitted and stored. Furthermore, all customer data
collected is secured against unauthorized use or access.
Credit card information is not stored by us on our
servers.
Third parties
We do not and will not sell or deal in personal or
customer information. We may however use in a general
sense without any reference to your name, your information
to create CRM usage statistics, identify user demand and
assist in meeting customer business needs generally. In
addition, we may use the information that you provide to
improve our CRM platform and SaaS services but not for any
other use. For questions about these terms, contact us at
info@ranzovix.com.